Troubleshooting

No events show up in dashboard

Checklist:

1. Confirm server-side apiKey is set.
2. Confirm server called RoSentry.init(...).
3. Confirm HttpService is enabled in Roblox game settings.
4. Confirm project API key matches the selected project.
5. Check server output with debug = true.

Client events are missing

• Ensure server initialized SDK first (creates relay RemoteEvent)
• Ensure client also initialized SDK
• Confirm RoSentryRelay exists in ReplicatedStorage

SDK says it is not initialized

You are calling methods before RoSentry.init. Move initialization earlier in bootstrap flow.

Too many events / noisy data

• Lower sampleRate
• Reduce repetitive capture points
• Use beforeSend to drop known noisy events
• Increase tagging discipline for better filtering

Alerts are not sending

• Confirm channel and rule are both enabled
• Confirm cooldown window has passed
• Use channel Test first
• Check /dashboard/projects/[id]/alerts notification history for failure details

Invite cannot be accepted

Possible causes:

• Invite expired
• Email mismatch on email invite
• Max uses reached on code invite
• User already belongs to project